La asertividad es un concepto muy ligado a la inteligencia emocional y también se refiere a la comunicación que se puede tener con los demás;el ser asertivo es comunicarse de una forma efectiva, decir lo que queremos transmitir de forma firme pero respetuosa y empática a la vez con los demás y con uno mismo. Ademas de ayudar a comunicar lo que deseamos, sentimos u opinamos, respetando al interlocutor. También se refiere a la forma de reaccionar ante los conflictos o discusiones y el saber manejarse de forma efectiva cundo se esta en comunicación con los demás.
Los estilos de comunicación están relacionados con nuestra personalidad, la forma que tenemos de afrontar los conflictos y la gestión de nuestras emociones. Es más fácil entender éste concepto de asertividad si lo contraponemos a estilos de comunicación No-Asertivos: como el estilo pasivo, el estilo agresivo y el pasivo-agresivo.
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